At Blaze, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your options and rights.

• Eligibility for Returns

You may be eligible for a return if your item is unused, unworn, and in its original condition with all tags attached. Returns must be initiated within 30 days of the purchase date.

• Items Excluded from Returns

Certain items are not eligible for returns, including:

– Items marked as final sale
– Personalized or customized items
– Undergarments and intimate apparel
– Items damaged or altered after delivery

• Initiation of Returns

To initiate a return, please contact our customer service team with your order details and reason for return. Our team will provide you with further instructions on how to proceed.

• Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method and retaining proof of postage for your records.

• Inspection and Processing

Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will process your refund or exchange within 30 days.

• Refund Options

Refunds will be issued to the original payment method used for the purchase. Please note that shipping fees and any applicable taxes are non-refundable.

• Exchanges

If you would like to exchange your item for a different size, color, or style, please indicate your preference when initiating the return. Exchanges are subject to product availability.

• Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement item or issuing a refund.

• Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact our customer service team. We’re here to assist you and ensure your shopping experience with Blaze is a positive one.

• Policy Updates

We reserve the right to update or modify our Refund and Returns Policy at any time without prior notice. Please check this page periodically for any changes or revisions.